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Shipping & Returns

All NIWAKA orders include complimentary shipping. Items with an indicated shipping date will be sent within the designated period. For other items, please contact us to request information. Apart from defective items, we do not allow returns, refunds or exchanges.

Payment Methods

We accept the following payment methods: Credit cards and debit cards (VISA, Mastercard, American Express, Diners Club, Discover and JCB) or PayPal.

Jewelry Case & Gift Wrapping

All jewelry comes in beautiful cases and gift boxes from NIWAKA.